Value-Added Services (VAS) Operations
Value-Added Services (VAS) Operations
Overview
Value-Added Services (VAS) are additional services provided to customers beyond basic storage and handling. These services add value to the customer's supply chain and generate additional revenue.
Types of VAS Operations
Packaging Services
- Repackaging: Change packaging format
- Bulk to Retail: Convert bulk items to retail packaging
- Custom Packaging: Create custom packaging solutions
- Labeling: Apply labels and tags
Quality Services
- Quality Inspection: Inspect items for quality
- Testing: Perform quality tests
- Certification: Provide quality certifications
- Documentation: Create quality documentation
Processing Services
- Assembly: Assemble products
- Kitting: Create product kits
- Configuration: Configure products
- Customization: Customize products
Logistics Services
- Cross-docking: Direct transfer without storage
- Consolidation: Combine shipments
- Deconsolidation: Split shipments
- Sorting: Sort items by destination
VAS Order Types
Creating VAS Order Types
- Go to Warehousing > Setup > VAS Order Type
- Click New to create a new type
- Configure the order type:
- Code: Unique identifier
- Description: Service description
- Category: Service category
- Billing Method: How to bill for the service
- Standard Hours: Standard time required
VAS Order Type Configuration
Service Categories
- Packaging: Packaging-related services
- Quality: Quality-related services
- Processing: Processing services
- Logistics: Logistics services
Billing Methods
- Per Unit: Charge per unit processed
- Per Hour: Charge per hour worked
- Per Order: Fixed charge per order
- Per Volume: Charge based on volume
- Per Weight: Charge based on weight
VAS Orders
Creating VAS Orders
- Go to Warehousing > Operations > VAS Order
- Click New to create a new order
- Fill in the order details:
- Customer: Customer for the service
- VAS Order Type: Type of service
- Items: Items to be processed
- Services: Specific services required
- Charges: Applicable charges
VAS Order Management
Order Details
- Customer: Customer requesting the service
- VAS Order Type: Type of value-added service
- Reference Order: Related sales order or purchase order
- Order Date: Date the order was placed
- Required Date: Date service is required
Service Items
- Items: Items to be processed
- Quantities: Quantities to process
- Services: Specific services required
- Charges: Charges for each service
Service Operations
- Operations: Operations to perform
- Resources: Resources required
- Timeline: Service timeline
- Quality: Quality requirements
VAS Operations
Operation Types
- Packaging: Packaging operations
- Labeling: Labeling operations
- Assembly: Assembly operations
- Inspection: Inspection operations
- Testing: Testing operations
- Documentation: Documentation operations
Operation Configuration
- Operation: Specific operation to perform
- Description: Operation description
- Standard Hours: Standard time required
- Resources: Resources needed
- Quality: Quality requirements
- Documentation: Required documentation
Resource Management
Resource Types
- Labor: Human resources
- Equipment: Equipment and machinery
- Materials: Consumable materials
- Facilities: Facility requirements
Resource Allocation
- Scheduling: Schedule resources
- Capacity: Resource capacity
- Availability: Resource availability
- Costs: Resource costs
Quality Management
Quality Requirements
- Standards: Quality standards to meet
- Procedures: Quality procedures
- Documentation: Quality documentation
- Certification: Quality certifications
Quality Control
- Inspection: Quality inspection
- Testing: Quality testing
- Documentation: Quality documentation
- Certification: Quality certification
Billing and Pricing
Pricing Models
- Fixed Price: Fixed price per service
- Time and Materials: Based on time and materials
- Volume-based: Based on volume processed
- Weight-based: Based on weight processed
Charge Calculation
- Service Charges: Charges for services
- Material Charges: Charges for materials
- Labor Charges: Charges for labor
- Overhead: Overhead charges
VAS Workflow
Order Processing
- Order Creation: Create VAS order
- Order Approval: Approve the order
- Resource Allocation: Allocate resources
- Service Execution: Execute the service
- Quality Control: Perform quality control
- Delivery: Deliver completed service
Status Management
- Draft: Order is being created
- Approved: Order is approved
- In Progress: Service is being performed
- Completed: Service is completed
- Delivered: Service is delivered
Reporting and Analytics
VAS Reports
- Service Performance: Performance metrics
- Resource Utilization: Resource utilization
- Quality Metrics: Quality performance
- Cost Analysis: Cost analysis
Operational Reports
- Throughput: Services performed
- Efficiency: Operational efficiency
- Quality: Quality performance
- Costs: Operational costs
Best Practices
Service Design
- Customer Focus: Focus on customer needs
- Quality Standards: Maintain high quality
- Efficiency: Optimize service delivery
- Innovation: Continuously improve
Resource Management
- Capacity Planning: Plan resource capacity
- Scheduling: Schedule resources efficiently
- Training: Train resources properly
- Maintenance: Maintain equipment
Quality Management
- Standards: Establish quality standards
- Procedures: Follow quality procedures
- Documentation: Document quality processes
- Continuous Improvement: Continuously improve
Common Issues
Q: How do I create a new VAS order type?
A: Go to Warehousing > Setup > VAS Order Type and create a new record with the required configuration.
Q: Can I modify a VAS order after it's started?
A: Yes, but some modifications may require approval or may not be possible depending on the service status.
Q: How do I track VAS order progress?
A: Use the operations section to track completed operations and the dashboard for overall progress.